Privacy Policy

---

Pure Life H2O
Website: https://purelifeh2o.ca
Last Updated: October 27, 2026

Pure Life H2O respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a quotation, book water testing, contact us, or use our services.

We may collect:

• Your name, email address, telephone number, and postal code.
• Your address and appointment details when necessary for installation or service.
• Information about your water treatment needs, equipment, and service history.
• Communications submitted through website forms, Google Ads lead forms, telephone calls, email, and WhatsApp.
• Website usage information, such as pages visited, device information, and interactions with advertisements, through cookies and similar technologies.

We use personal information to:

• Respond to inquiries and provide quotations.
• Schedule water testing, installation, and maintenance appointments.
• Deliver customer support and follow-up services.
• Manage customer relationships and service records.
• Send promotional offers, product information, and marketing communications where permitted by law and with the required consent.
• Measure website performance and improve our advertising and services.
• Comply with applicable legal obligations.

Our website may use Google Analytics, Google Ads, Meta Pixel, and other technologies to understand website traffic, measure advertising effectiveness, and deliver relevant advertisements.

These technologies may collect information about your device and interactions with our website. Where required, we obtain consent for non-essential cookies and tracking technologies.

You can manage cookies through your browser settings and any cookie preference controls available on our website.

When you submit a Google Ads lead form for Pure Life H2O, we receive the contact information and other details you provide.

We use this information to respond to your request, provide product or service information, and arrange consultations or appointments.

We may also send promotional communications where we have the necessary consent or other lawful authorization.

We may communicate with customers by telephone, email, SMS, or WhatsApp for quotations, appointments, installation updates, and customer service.

We send commercial electronic marketing messages in accordance with applicable Canadian anti-spam laws. Where required, we obtain consent and provide a way to unsubscribe.

You may request to stop receiving promotional messages at any time.

We may share necessary personal information with service providers who assist us with website hosting, customer communications, appointment scheduling, advertising, analytics, and business operations.

We do not sell customer contact lists to third-party marketers.

Some service providers may process or store information outside Canada, subject to applicable privacy requirements.

We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or misuse.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, or as required by law.

You may contact us to request access to or correction of your personal information, withdraw consent where applicable, or ask questions about how your information is handled.

Withdrawal of consent may affect our ability to provide certain requested services.

Pure Life H2O
Website: https://purelifeh2o.ca

For privacy-related questions, requests, or complaints, please contact us through the Contact Us page on our website.

We may update this Privacy Policy to reflect changes in our services, technology, or legal requirements. The latest version will be published on this page.